A mechanism where an eligible consumer installs a solar PV system primarily for his own use and the excess of energy (kWh) to be exported to the grid and to be offset against kWh from the energy provided by the Distribution Licensee (TNB) to the electricity consumer during the applicable billing period.

Under the NEM Rakyat Programme, Domestic Consumer(s) who has a solar PV installation on the roof-top of their premises will consume the energy produced first, and any excess will be exported to the TNB grid. The credit to be received for such excess energy will be used to offset part of the electricity bill on a “one-on-one” offset basis for a period of ten (10) years of operation.

The concept of NEM GoMEn is that the energy produced from the solar PV installation on Government premises will be consumed first, and any excess will be exported to the TNB grid. The credit to be received for such excess energy will be used to offset part of the electricity bill on a “one-on-one” offset basis for a period of ten (10) years of operation.

NEM NOVA is a solar energy-centric net energy metering initiative for non-domestic consumers of Tenaga Nasional Berhad (‘Distribution Licensee’), the electricity utility company in Peninsular Malaysia. Non-domestic consumers refer to consumers in the commercial, industrial, mining and agriculture industries.

Under NEM NOVA, a non-domestic consumer (‘NOVA Consumer’) will install a solar photovoltaic installation in a premise that they use or occupy. Such installation should be designed primarily for self-consumption. However, any excess energy that is not consumed by the NOVA Consumer at their premise due to operational constraints or variation in load demands may be exported to other designated premises (‘Designated Premise’) by way of the Distribution Licensee’s distribution system or the grid owner’s transmission system (‘Supply System’).

One-on-one offset means every 1kWh exported to the grid will be offset against 1 kWh consumed from the grid with gazetted tariff. The export charges are charged in decending order (start from the highest applicable rate).

• Registered consumers of Tenaga Nasional Malaysia (TNB) in Peninsular Malaysia.
• Not blacklisted (No outstanding bill & meter tampering)
• Open to all categories of TNB consumers under the following tariff*:

1. Domestic/Residential (Kediaman)
2. Commercial (Komersial) [inclusive of government buildings]
3. Industrial (Perindustrian)
4. Agriculture (Pertanian) Effective from 1st January 2019

* Refer to TNB consumers electricity tariff

The resource for producing electricity shall be from Solar Photovoltaic (PV) only

Installation types:

1. on rooftop of buildings
2. on garage, car park or similar buildings

Note: For ground-mounted system, it may be allowed on case-by-case basis and the installation shall be within the compound of the applicant’s premises and approved by the Energy Commission.

Applications can be made via eNEM system. NEM applicant shall appoint SEDA’s Registered PV Service Provider (RPVSP) for NEM application submission.

2 types of meter are required as below:

• TNB’s bi-directional meter (with import-export feature) to record the amount of electricity consumed, produced or exported;
• PV meter/data logger/inverter with monitoring feature to record the total amount of electricity generated by the PV system.
• Optional – May install check meter for measurement of the energy export (if applicable) and shall be of the same or equivalent to the standards of the consumer meter installed at the premises by TNB;

At the moment there are fiscal incentives offered to eligible companies in the form of Green Technology Incentive (https://www.mida.gov.my/forms-and-guidelines/tax-incentives-for-green-industry/) by Malaysia Investment Development Authority (MIDA).

There is no need to apply for NEM. However, for PV systems with capacity above 72 kW, a generating license (private) from ST is required and subject to the relevant rules under the Electricity Supply Act (ESA). For more information, please refer to the Guidelines on the Connection of Solar Photovoltaic Installation for Self-Consumption issued by ST.

No it is solely for the benefit of consumers (NEM Rakyat / GoMEn / NOVA Consumers)

Yes, if the customer’s consumption pattern demonstrated significant potential for surplus to be transmitted to the grid, we highly encourage customer to sign up for NEM to maximize the benefit of installing solar PV. We will advise you accordingly on the NEM registration.

For customers with consumption pattern less likely to have potential surplus, NEM registration might not be required. However, we could register at customer’s request.

For residential customers, our package is inclusive of NEM. This is because for houses, the consumption of your house during weekdays/daytime is usually lower than what your solar PV system can produce. As such, with NEM, the excess energy that will automatically flow out to TNB grid will be compensated in terms of further credit to your bill.

In a simple terminology, in Malaysia, the Feed-In Tariff (FIT) scheme, allows the customers who is the Feed-in Approval Holders (FIAHs) to sell all electricity produced from Renewables resources to Distribution Licensee, such as TNB at the FiT rate.

In Net Energy Metering (NEM), on the other hand, the electricity produced by the solar PV system must be consumed first, and only excess can be exported to the grid at one to one rate.

No, because at the moment the cost of the battery is high making it not commercially viable to install solar PV with battery. We are closely monitoring the price and as a TIANCE customer, you will be amongst the first group of customers to own the battery when it is commercially viable soon.

However, with NEM that allows you to sell excess energy to TNB and be paid at the same rate as you buy from TNB, TNB becomes your ‘battery’ and you save the investment on the storage unit.

For PV module, we only use Tier 1 PV module i.e. Jinko SOLAR & AE SOLAR

We use only the leading brands in inverter technology such as Sungrow. We give a manufacturer warranty of 5 years. You can also opt for an extended warranty.

The final choice of brand equipment that we will install is subject to final design and site assessment.

WE COVER ALL PENINSULAR MALAYSIA EXCEPT SABAH SARAWAK

Cash Purchase- pay lump sum amount

1. Credit Card- We have a special instalment plan with Maybank for 12,24 and 36 months. For other banks, only the one-off swipe is available
2. Personal Loan- Finance the PV system via personal loan. Choose your preferred bank. Special rate by Bank Islam for GLC employees.
3. Leasing- No upfront cost. Pay fixed monthly to GSPARX. Choose from 1 to 10 years leasing period. System belongs to customer at the end of leasing period.
4. Customer can also choose to put a down payment to reduce the credit card, leasing or personal loan installment.

• On site green energy generation.
• On site efficient electricity generation with minimum losses.
• Carbon emission deferment of 0.62 tons/MWh annually.
• Become a prosumer and generate clean energy

Yes, your roof can sustain the weight of a solar panel. Each solar panel weights about 15kg but the roof tiles and supporting structures are design to withstand a weight of a standing man (>60kg). Nevertheless, we shall observe and take best practices approach in accessing the roof and its support integrity.

We apply water proofing at the point of drilling. This should prevent leakage to your roof. In addition, we give you one-year free workmanship warranty and as such problem such as leaking is taken care of.

Solar module manufacturers offer 25 years of solar PV module of performance guarantee, 10 years of solar PV module product warranty. For inverter, the standard product warranty is 5 years.

For C&I customers with SPPA payment option, the maintenance will be taken care by throughout the contract duration.

For direct purchase or leasing customers, we also offer extended warranty package

Any excess energy will be exported to the TNB grid as credit. The credit received will be used to offset part of electricity bill

(i) based on a “1-on-1” offset basis for residential consumers and Government Ministries and Entities.

(ii) based on the Average System Marginal Price (SMP) for commercial and industries consumers

No. You are not required to replace your roof. Our experts will determine if your roof is in good condition. If you know your roof needs maintenance in the near term or we determine so, it would be in your best interest to complete the repair or install the new roof before the solar panels. Otherwise, it would be costly to remove the panels to repair the roof and then re-install the panels.

Solar panels generally require very little maintenance in order to function. The only thing they need is, a periodic light cleaning to make sure dirt, leaves, and other debris aren’t obstructing the sun’s rays. Other basic maintenance includes checking on your system’s health in case of a breakdown, malfunction or no electricity production. Finding it hard to maintain your panels? Calm down, our maintenance experts got everything covered!

No. Sunlight must be present for your solar modules to produce power. At night, you draw power from your utility.

Yes, though the system will produce less electricity.

Our solar PV system ranges from a minimum of 4kW to a maximum of the roof area. Every customers’ requirement is different in terms of budget, energy consumption and roof space area

A 4kW system would require an estimate area of 400 sqft.

Power outages do not affect the solar PV system. So long there is sunlight shining onto the system, it generates energy.

Yes. Most commercial banks and leasing companies do provide financing packages for solar PV systems.

The payback period of system owners is dependent on the policies, tariff rate and tax allowances that each business owner is entitled to.

In combination of the Green Investment Tax Allowance and Capital Allowance, owners of a clean energy system who qualify for this tax relief, can realize a potential payback period of 3-6 years, depending on tariff rate in effect.

If you are a homeowner, the payback period is estimated to be about 7-11 years. This depends on the amount of energy currently being used by the household due to the tiered tariff rate for residential properties.

WE CURRENTLY DO NOT PROVIDE THIS IN PACKAGE

YES, IF YOU MOVE YOU CAN BRING IT ALONG BUT THERE IS LABOR COST FOR IT.

No. The program that you refer to is Feed-In Tariff (FIT). FiT allows customers to install it on their rooftop and sell all energy produced to TNB and get paid for it. The Government has offering new quota for solar PV. Our product is packaged with NEM.

The definition of System Marginal Price (SMP) is as follows:  “The price of the most expensive marginal generator included in the Draft Day Ahead Dispatch Schedule to meet the Day Ahead Load Forecast in a Half-Hour Period or the Week Ahead Dispatch schedule to meet the Week Ahead Load Forecast.”

As for Average SMP, this refers to the system marginal price on a monthly average, specifically for the period of 7:00 hour to 19:00 on a daily basis for the previous calendar month. The Average SMP will form the credit to be given to the NOVA subscriber.

The following calculation shall determine the energy net offset amount, instead of the offset on minimum monthly recurring charges as determined in the Distribution Licensee’s tariff category:

Net Energy charge (RM) = (Energy imported from Supply System* x prevailing gazetted Energy rate) – (Energy export to Supply System x Average SMP)

*where relevant, imported energy is subjected to SST, KWTBB, and ICPT

Exported excess energy in Designated Premise will be added to their account through priority arrangement made by NOVA consumer.

For Single Buyers, average SMP of the past month must be published on website before the 14th day of the month is over.

In short, SMP is as defined in the Guidelines for Single Buyer Market (Peninsular Malaysia) where “Average SMP” refers to the monthly average system marginal price for the daily period between 07:00 and 19:00 hours in the preceding calendar month.

The NOVA consumer shall enter into a NOVA contract with the distribution licensee before the commencement date. The offset part of electricity bills will be for a period of ten (10) years upon commencement of the NOVA contract. Within the period, the NOVA consumer is allowed to roll-over any excess energy generated every month. After the ten (10) years period, the solar PV installation shall be strictly for self-consumption in the premise where the solar PV installation was installed. The NOVA contract is deemed to commence upon the installation of the meter by the distribution licensee.

A NOVA Consumer may not switch categories, unless they have been under their present category for a minimum of twelve months and they have applied to the Distribution Licensee for the switch at least three months in advance.

The NEMAS study was created to ascertain the technical impact of NEM to the TNB electricity distribution network, and for it to identify the necessary technical steps for its safe application whether during or after installation.

NEM consumers who plan to install solar PV systems greater than 72 kW in capacity must connect with TNB or other partners associated with the Energy Commission to carry out NEMAS.

NEMAS requirement and corresponding fees vary according to capacity. To determine such fees, or whether NEMAS is required, the following specifics are helpful:

Self-consumption or known as SELCO applies when electricity is being generated for own usage and any excess is not allowed to be exported to the grid.

PV stands for ‘Photovoltaics’ and means converting light into electricity (as opposed to Solar Thermal which is heating water).

The solar panels generate DC electricity from sunlight which is fed through an inverter to convert it into AC electricity.

The inverter is connected to your consumer unit (fuse board) so the electricity can be used in your home.

Solar PV systems use cells to convert sunlight into electricity. The PV cell consists of one or two layers of a semi conducting material, usually silicon. When light shines on the cell it creates an electric field across the layers causing electricity to flow. The greater the intensity of the light, the greater the flow of electricity.

UNFORTUNATELY, WE DO NOT INVOLVE WITH HIGH RISE BUILDING INSTALLATION